Reset Password

FAQ's

Full Property Managment

Our full property management service covers everything from property evaluation tenant screening and placement, lease agreement preparation, rent collection, and financial reporting, to proactive maintenance, regular property inspections, and 24/7 tenant support. We also offer specialised short-term letting strategies to maximise your income.

Thorough tenant screening are conducted, which includes background checks, credit evaluations, and rental history verification. We carefully assess each applicant to ensure they meet our stringent criteria, minimising the risk of late payments or property damage.

With a network of trusted and vetted contractors in Cape Town we get the best quotes for maintenance . When a maintenance issue arises, we coordinate repairs promptly and efficiently, keeping you informed throughout the process. We also conduct regular property inspections to identify and address potential issues before they become major problems.

It begins with comprehensive market analysis, considering factors like location, property size, amenities, and current rental trends in Cape Town. Using this data to determine a competitive and profitable rental price that maximises your income.
It begins with comprehensive market analysis, considering factors like location, property size, amenities, and current rental trends in Cape Town. Using this data to determine a competitive and profitable rental price that maximises your income.

A strict rent collection process is in place and we follow up promptly on late payments. We communicate with the tenant to understand the situation and take appropriate action, which may include issuing late payment notices or initiating eviction proceedings if necessary, always adhering to Cape Town's rental regulations.

Let-Only

Our let only services focuse on finding and placing quality tenants for your Cape Town property. It includes professional marketing, tenant screening (background checks, credit evaluations, etc.), property viewings, and preparing the lease agreement. We handle the initial tenant placement, and then you take over the ongoing management.

We use a combination of professional photography, compelling property descriptions, and online listings on leading platforms to maximise your property's exposure. We also leverage our network of potential tenants in the Cape Town area.

The timeframe can vary depending on market conditions and the property itself. However, we strive to find qualified tenants as quickly as possible through our efficient marketing and screening processes. 

AGENT-EX prepares a comprehensive lease agreement that complies with Cape Town's rental regulations. The agreement covers key terms such as rent amount, payment schedule, security deposit, maintenance responsibilities, and other relevant clauses.

AGENT-EX handles all property viewings as part of our "let only" service. We coordinate with potential tenants to schedule viewings at convenient times, showcasing your property's best features.

Short-Term Letting Strategy

We utilise dynamic pricing strategies that analyse real-time market data, including seasonal trends, local events, and competitor pricing. This ensures your property is priced optimally to maximise occupancy and revenue throughout the year.

We list your property on a variety of popular platforms, including Airbnb, Booking.com, Property 24, My Property, Property Central, Zillow, and others, to maximise visibility and reach a wider audience of potential guests.

We provide 24/7 guest communication and support, handling all inquiries, bookings, and any issues that may arise during their stay. We ensure prompt and professional communication to enhance the guest experience.

Yes, we can provide guidance and assistance with obtaining the necessary permits and licenses to ensure your property complies with local regulations. We stay up-to-date on all relevant requirements to avoid any legal issues.

We implement thorough guest screening processes and require security deposits to mitigate potential risks. We also provide clear house rules and guidelines to guests, and conduct regular property inspections to ensure it remains in good condition.